Frequently Asked Questions

Check most frequently asked questions here.

Pre Application

We recommend a strand test for every application so that you can ensure your hair will react to the colour correctly and to check that you are happy with the colour results.

The condition of your hair and other factors can affect this so you might get different results each time, even if using the same DROP IT Shade.

1. DROP IT works best on freshly shampooed, towel-dried hair or dry hair (dry hair will result in a more intense pigment transfer) so wash your hair in preparation.

2. Select a small section of hair from the back of your head, ideally within the midsection where it's less noticeable. A 1cm-wide section of hair works best for testing.

3. Bleaching and colouring can be messy so make sure you get your protective gloves on!

4. Apply plenty of colour to the strand and rub between your hands until you are happy the hair is fully saturated in colour.

5. Leave it on for around 10minutes after application before rinsing off. If you are after a more intense result, we suggest leaving your colour on a bit longer.

6. Rinse with cold or cool water, without shampooing, to avoid stripping fresh colour out straight away.

7. If you’re happy with how your strand test turned out, it’s time to start colouring!

We recommend you perform a patch test 24 hours before dyeing your hair with DROP IT. This is to test your skin's sensitivity and ensure you will not have any irritation from using the products. Different things can affect your skin sensitivity so we recommend doing one each time you are going to dye your hair even if you are an experienced at-home dyer.

Definitely yes to avoid having to scrub your hands afterwards! Our Semi-Permanents are saturated colours and so can leave a colour stain on your hands - wear gloves to prevent this from happening. Mix your colour together in your shrine mixing bowl with our eco tint brush and always use gloves.

Results

Add a lot and you'll get bright, fresh color. Or add just a little for more subdued hues. Results last up to a week. The results from your strand test will give you an idea of what results you can expect.

The longevity of the colour depends on several factors, including hair type, the number of washes, and how well the hair is prepped before dyeing. On average, the colour lasts for 2-10 washes, depending on the amount of drops used, before fading naturally.
The longevity can vary depending on hair type, colour intensity, and hair care routine.


Toners are meant to be temporary and help maintain your existing colour. Subtle and soft. They refine your hair colour rather than changing it completely.


Blue, or green tones can be more suborn to remove from the hair! But all colour will naturally fade over time.

We always recommend carrying out a strand test before dyeing your hair.


With semi-permanent hair colour formulations such as Shrine Drop It, the actual shade achieved and the way the colour fades is influenced by several factors such as the porosity and condition of your hair and other hair products that may have been used.


We can’t guarantee that everyone will achieve the same shade, or that the colours will fade at the same rate.

HOW TO

  1. Use the SHRINE bowl to measure 40ml of your chosen conditioner.
  2. Then use the DROP chart on the side of the box to assist you to achieve your desired shade
  3. Mix the drops and conditioner together until the colour is even
  4. Apply the product to damp or towel dried hair. Section the hair and apply the product evenly throughout.
  5. Wait 10 minutes to develop, rinse hair well until the product has washed out. Dry and style your hair as usual.

SHRINE semi-permanent dyes are designed to deposit colour directly onto your hair without lightening it. Semi-permanent dyes offer a significant colour change and work well on both natural and pre-lightened hair.

Our toners are primarily used to neutralise or adjust unwanted tones in pre-lightened or blonde hair, such as yellow, orange, or brassy tones, to achieve a more refined shade (like cool blondes, platinum or warm brunettes).

They are designed to give you the freedom to experiment with colour without long-term commitment.

You don't need to bleach your hair first, but laying colour over bleached hair will give you richer results. Each product page has a Drop Chart that will show how intense your colour will be.

Our DROP IT range is designed to fade in 1-2 weeks, however there are a few ways you can speed up the process…
Using a clarifying or anti-dandruff shampoo can help fade the colour faster. However, this can be drying to hair so we recommend following up with a deep conditioner to keep it soft and shiny.
Using warm water will help open the hair cuticles, speeding up the fading process by allowing the colour to wash out more easily. The more you wash your hair, the faster the colour will fade. Though daily washing isn't ideal for long-term hair health, it can help remove the colour more quickly in this case.
If you want to remove it faster, washing with a clarifying shampoo or using a colour-removing product can help speed up the process.

Yes! SHRINE dyes and toners are formulated to be gentle on hair, free of harsh chemicals like ammonia or peroxide. They are also vegan and cruelty-free.

While SHRINE colours are more vibrant on pre-lightened or blonde hair, darker hair can still achieve a subtle tint. For bold results, it’s best to lighten your hair before application.

HOWEVER, depending on how dark your hair is and what you are hoping to achieve we do offer toners and dyes for darker hair types.

Yes, SHRINE dye can be used on all hair types. However, the colour outcome may vary based on your hair's natural colour, porosity, and condition.

To keep your colour for as long as possible we always advise:

Wash your hair less frequently and use sulphate-free shampoo.

Rinse with cool water to help seal the colour.

Avoid excessive heat styling, which can cause the colour to fade faster.

You can! Just avoid synthetic hair. When using toners and hair dye, the best results are achieved on natural human hair.

PRODUCT INFORMATION

Our formulas are gentle and 100% vegan. While adding colour may cause some minor damage, our products are designed to be as gentle as possible.

Ash Blonde provides a smoky, cool-toned finish, while White Blonde gives your hair a bright, clean look. Both are great for neutralising orange and brassy undertones.

Grey/White hair can vary massively in colour and porosity within each strand. Our Shrine shades work best on bleached hair because it makes the hair more porous and absorbs the colour better than hair that hasn’t been lightened.

However, we have had customers who have naturally grey hair, and it has worked for them. We guess it depends on the outcome that you are looking for, how many drops you use but always be prepared in case it doesn’t take to the hair. We always recommend a strand test to see how the colour will turn out on individuals' hair 😊

Blue and green-based colours can be difficult to remove because the blue pigment tends to cling to the hair. The easiest and safest way to neutralize faded blue or green tones is by using a red-based colour, which is the opposite on the colour wheel. Try using SHRINE Drop It Toner in Rosé Conditioner to gently neutralise the green, replacing it with a soft pinky-lilac hue. Over time, you can switch back to using a regular, non-toning shampoo, and your hair should gradually return to a very light blonde.

Our ammonia-free formula has been developed with coconut oil and argan oil to help protect, however colour removers can cause some minor damage to your hair, so we recommend following up with a nourishing hair mask to restore moisture and keep your hair healthy 😊

Occasionally the pipette can get blocked - you can unblock it by either washing the pipette with water or inserting something into the pipette. If this doesn’t work, please get in touch with us at support@weareshrine.com.

We're always striving to reduce our carbon footprint, and with this in mind, we’ve made our little silicon bowls fully reusable to minimize waste.

In fact, we’re excited to let you know that we will soon be offering just the drops for purchase, giving you even more flexibility and reducing packaging further. Keep an eye out on our socials!

While SHRINE products are generally safe to use during pregnancy, we recommend performing an allergy test before using any of our products (including colour shampoos and conditioners) and consulting your doctor just to double, double check!

We wish we could make our products last forever, however we will ensure to make them last as long as we possibly can. You will find the expiry date on the back on the Drop It bottle 😊

If one of our items are out of stock, you can sign up to a back in stock notification to be alerted by email as soon as it is restocked.

The restock alert sign up is available on the product page.

Absolutely. We have never tested our products on animals and we don’t work with companies who do. Each of our products are 100% vegan friendly.

As with any hair dye, it's best to wear an old shirt and use protective barriers around surfaces during application. Rinse any accidental stains immediately with warm water and soap to avoid permanent marks.

We’re proud to share that Shrine’s packaging is designed with sustainability in mind. All of our product packaging is recyclable, helping to reduce waste and make it easier for you to dispose of responsibly.

Our silicone mixing bowls can also be recycled; however, they require special processing and can’t be placed in standard household recycling. We recommend checking with your local recycling facility to see if they accept silicone materials, or searching for specialized silicone recycling programs in your area.

Absolutely! SHRINE's customisable colour drops are designed to be mixed, allowing you to create your own unique shades. Just adjust the number of drops to get the intensity or hue you want (just remember to strand test to make sure you love it!)

BLEACH

Our Bleach has built in plex technology within the powder which replenished the hair as it works as a re-bonding agent! It also includes hero ingredients, such as mineral oil, sunflower seed oil which helps to prevent damage and has detangle and shine properties.


We always recommend a strand and patch test before use.

Shrine bleach kit is x2 uses per kit. If you are doing a full head you will need the full kit.

Plex technology is a unique complex which aids the process of building bonds and works on improving the hair condition both inside and out.

Once you have finished with you products rinse both the Bleach sachets and Developer bottle. Once rinsed, these can be recycled in your at home recycling bin. Your silicone bowl is reusable along with your gloves that can be used up to 3 times. Once finished using please rinse and take to your local recycling bank.

Yes, our ‘better for your hair’ Bleach is suitable for all hair types.

Tested and Salon approved.

Yes, our bleach works on all hair types and colours. Finish off with one of our toners for the perfect finish!

After using our Bleach your hair should lift to a pale Yellow colour. Please note this will be dependent on your base colour, and if you have any colour / product build up. We recommend using on freshly washed hair. Once lifted to a pale Yellow colour finish with one of your Drop IT toners for a just-left-the-salon finish at home.

Shipping & Returns

Due to hygienic reasons we do not accept returns at this time.

Shipping takes approximately 2-3 working days (excluding weekends, bank holidays and Christmas). Our shipping free for all orders over £20, which will be automatically applied at checkout. This is only applicable to orders in the United Kingdom.


Unfortunately, we are unable to ship to the Channel Islands, Republic of Ireland and Isle of Man at this time.

Unfortunately, we have temporarily halted international shipping.

Please keep an eye on our website as we hope to resume this soon. If you wish to be notified when we resume international shipping, please contact support@weareshrine.com

Yes, you can cancel your order as long as it hasn’t been prepared for dispatch.

To request a cancellation, please email us at support@weareshrine.com, and we will do our best to accommodate your request.

We want to ensure the smoothest journey from start to finish however, we know things don’t always go as planned. If your order arrives and it is either damaged, faulty or sadly missing an item please get in touch to let us know.

If you can take a few pictures of how your order arrived, (showing any issues, or what you received as best you can). Please include your order number and the email address you placed the order with so we can get this sorted for you 😊